Site Ignitor Privacy Policy

Last Updated: February 6, 2026

Site Ignitor ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website siteignitor.com or use our services.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, mailing address, and other contact details you provide during registration.
• Payment Information: Billing address and payment method details. Note: We do not store complete credit card numbers on our servers. Payment processing is handled by our third-party payment processors (e.g., Stripe).
• Support Communications: Information you provide when contacting our support team, including ticket content and chat transcripts.
• Domain Registration: WHOIS contact information if you register domains through our service.

Information Collected Automatically

• Log Data: IP addresses, browser type, operating system, referring URLs, pages visited, and timestamps.
• Service Usage Data: Resource usage statistics, server logs, and performance metrics related to your hosting account.
• Cookies: We use cookies and similar technologies to improve your experience. See Section 6 for details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related billing information.
• Send administrative communications (service announcements, security alerts, account notifications).
• Respond to your support requests and inquiries.
• Monitor and analyze usage patterns to improve our infrastructure and services.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with legal obligations.

We do not use your information to:

• Sell your personal data to third parties.
• Send unsolicited marketing emails without your consent.
• Share your data for advertising purposes.

3. How We Share Your Information

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (payment processors, email services, support tools). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, or safety of Site Ignitor, our customers, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• With Your Consent: When you have given us explicit permission to share your information.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data in transit.
• Firewall protection and intrusion detection systems.
• Regular security audits and vulnerability assessments.
• Access controls limiting employee access to personal data.
• Encrypted storage for sensitive account information.

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

• We retain your personal information for as long as your account is active or as needed to provide our services.
• After account cancellation, we may retain certain information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.
• You may request deletion of your personal data by contacting our support team. We will comply with such requests unless we are legally required to retain the information.

6. Cookies and Tracking

We use cookies to:

• Keep you signed in to your account.
• Remember your preferences and settings.
• Analyze website traffic and usage patterns.
• Improve our website and services.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality (login sessions, security tokens).
• Analytics Cookies: Help us understand how visitors interact with our website.

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use our services.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to certain types of data processing.
• Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact us at support@siteignitor.com. We will respond to your request within 30 days.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be processed and stored on servers located in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For material changes, we will provide notice via email to account holders. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@siteignitor.com
• Website: https://siteignitor.com